Whether you’re seeking practical guidance, exploring collaboration, or need help navigating our resources, we’re glad to hear from you. The fastest way to reach our team is by email:
hello@toolboxmentor.org
What to include in your message
To help us respond quickly and effectively, please include:
- Clear subject line — e.g., “Mentorship request: woodworking project” or “Partnership inquiry: nonprofit training.”
- Short summary of your request in the first paragraph.
- Relevant details such as project scope, timeline, budget (if applicable), or links to examples.
- Preferred contact information and best times to reach you.
Types of inquiries we welcome
We handle a range of messages related to Toolbox Mentor’s mission. Typical inquiries include:
- Mentorship requests: one-on-one or small-group guidance on trades, hands-on skills, or career development.
- Resource and curriculum questions: clarifications about guides, lesson plans, or tool recommendations available on the site.
- Partnerships and program collaborations: proposals from community organizations, schools, and workforce development programs.
- Volunteer and instructor opportunities: interest in leading workshops or contributing expertise.
- Press and speaking requests: media inquiries, interview requests, and invitations to events.
- Technical support: issues accessing content, downloading materials, or membership-related questions.
- Donations and sponsorships: information about supporting our programs or sponsoring events.
Response time and what to expect
We aim to acknowledge every message within 48 hours on business days. For detailed requests—such as partnership proposals or mentorship applications—please allow up to 5–7 business days for a full response while we review the information and consult the appropriate team members.
If your inquiry is urgent, include the word URGENT at the beginning of the subject line and explain the timeframe. We will prioritize emergencies when possible, but response times may still be affected by volume and staff availability.
Privacy and follow-up
We treat your contact information respectfully. Messages to hello@toolboxmentor.org are used only to respond to your inquiry and to provide related updates if you request them. We will never share your personal email address with third parties without explicit consent.
If you don’t hear back within the expected timeframe, please follow up with a brief reminder and the original subject line. For repeated or time-sensitive follow-ups, include any new details that may help us prioritize your message.
Who’s on the other end
Messages are handled by the Toolbox Mentor team: experienced trades instructors, program coordinators, and staff who manage partnerships and community engagement. Our team brings years of hands-on training experience and program development expertise to every inquiry.
We look forward to connecting—start your message at hello@toolboxmentor.org and we’ll get back to you as soon as we can.